Terms and Conditions
Effective Date: [Insert Date]
Welcome to Good My Trip! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.
1. General Terms
1.1. Service Overview:
Good My Trip provides taxi booking services for local, outstation, and airport travel. We act as an intermediary between customers and service providers (drivers or vehicle operators).
1.2. Acceptance of Terms:
By using our website or services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, you must not use our services.
1.3. Eligibility:
To use our services, you must be at least 18 years old and possess the legal authority to enter into this agreement.
2. Booking and Usage
2.1. Booking Confirmation:
- A booking is considered confirmed once you receive a confirmation email or SMS from Good My Trip.
- Ensure that all booking details are accurate at the time of confirmation.
2.2. User Responsibilities:
- Provide accurate information during the booking process.
- Arrive at the pick-up location on time.
- Treat drivers and vehicles with respect.
2.3. Prohibited Activities:
You may not use our services for unlawful purposes or engage in behavior that threatens the safety or well-being of others, including drivers.
3. Payment Terms
3.1. Pricing:
- Prices are displayed at the time of booking and are subject to change based on factors such as distance, time, and demand.
- Additional charges may apply for tolls, parking fees, and extra stops.
3.2. Payment Methods:
We accept payments via credit/debit cards, UPI, net banking, or cash, as applicable.
3.3. Refunds:
Refunds are processed in accordance with our Cancellation Policy.
4. Driver and Vehicle Policy
4.1. Driver Behavior:
Good My Trip ensures that drivers are professional and courteous. If you experience any issues, report them to us immediately.
4.2. Vehicle Condition:
We strive to ensure that all vehicles meet safety and cleanliness standards. However, we are not liable for any shortcomings in the condition of third-party vehicles.
5. Cancellation and Modification
Refer to our Cancellation Policy for details on cancellation and modification terms.
6. Limitation of Liability
6.1. Good My Trip acts as an intermediary and is not liable for:
- Delays caused by traffic, weather, or unforeseen events.
- Loss, theft, or damage of personal belongings during the ride.
- Injuries or accidents during the ride, unless caused by gross negligence on our part.
6.2. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
7. Privacy Policy
Your use of Good My Trip is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Intellectual Property
8.1. All content on the Good My Trip website, including text, graphics, logos, and images, is the property of Good My Trip and protected by intellectual property laws.
8.2. You may not reproduce, distribute, or create derivative works without our written consent.
9. Termination of Service
Good My Trip reserves the right to terminate or suspend your access to our services at any time, without prior notice, for violations of these terms or other legitimate reasons.
10. Governing Law and Dispute Resolution
10.1. These terms are governed by the laws of Uttar Pradesh, India.
10.2. Any disputes arising from these terms shall be resolved through arbitration in Uttar Pradesh, India, and the decision of the arbitrator shall be final and binding.
11. Changes to Terms
Good My Trip reserves the right to update or modify these terms at any time without prior notice. Continued use of our services indicates your acceptance of the updated terms.
12. Contact Information
If you have questions about these terms, please contact us:
- Email: support@goodmytrip.com
- Phone: +91 9643226014
- Address: J9W7+H6M, Niti Khand I, Indirapuram, Ghaziabad, Uttar Pradesh 201010
Thank you for choosing Good My Trip for your travel needs. We are committed to providing you with safe, reliable, and efficient taxi booking services.